Crypto Bot FAQ

Use Crypto Bot to buy, @send, store and pay with cryptocurrency right in Telegram. You can send and receive coins such as USDT (ERC20, TRC20, BEP20), GRAM, TON, BTC, LTC, ETH, BNB, TRX, USDC. Send coins to anyone via virtual checks, request payments and raise funds using invoices, monetize your content with subscriptions for private channels and groups, start crypto giveaways to promote your channels and get new followers by gifting coins to subscribers. If you don't have crypto yet, you can buy it using bank transfers, online wallets and many other payment methods in our P2P Market. If you need to swap coins, use our Exchange to do this.

Follow our Tips Channel to learn more about @CryptoBot features.

Developers are welcome to use our Crypto Pay API to accept payments in crypto and transfer coins to users in their projects.

Wallet

Checks

Invoices

P2P Market

Exchange

Subscriptions

Misc

👛 Wallet

How do I deposit coins to my balance?

To deposit coins to your balance, go to Wallet → Deposit, choose a cryptocurrency and a network to get a deposit address. Then send coins to the deposit address via the chosen network.

Deposit addresses are associated with your Telegram account and cannot be changed upon request. You can also generate additional addresses to deposit TON.

See also: How do I buy coins?

⚠️ Make sure the network used to send coins matches the network chosen to deposit coins. Coins sent to the wrong network are unrecoverable.

How do I withdraw coins to another wallet?⁠

To withdraw coins to another wallet, go to Wallet → Withdraw, choose a cryptocurrency and a network. Then enter a wallet address and an amount you want to withdraw. You can also add a comment (tag or memo) by tapping Add Comment.

Review the withdrawal and confirm. If you see the status “Waiting for sending”, your withdrawal is queued and coins will be sent soon.

The waiting time depends on the number of withdrawals currently queued and ranges from a few seconds to 1-2 hours. You can check the current transaction status by using the blockchain explorer.

⚠️ Make sure the network used to receive coins matches the network chosen to withdraw coins. Transactions sent to the blockchain are irreversible.

Fees and limits

We don’t charge deposit fees. You can deposit and store any amount of cryptocurrency. To check withdrawal fees and minimum withdrawal amounts, go to Settings → Fees and Limits → Wallet, then choose a cryptocurrency and a network. Withdrawal fees are flat and do not depend on the withdrawal amount.

When should I receive deposited coins to my balance?

Coins will be deposited to your balance as soon as the transaction reaches the required number of network confirmations.

TON and GRAM sent via The Open Network (Jetton) are deposited instantly after 1 network confirmation.
BTC is deposited after 2 network confirmations.
LTC is deposited after 5 network confirmations.
ETH, USDT and USDC sent via Ethereum (ERC20) are deposited after 12 network confirmations.
BNB, USDT, and USDC sent via BNB Smart Chain (BEP20) are deposited after 1 network confirmation.
USDT and TRX sent via TRON (TRC20) is deposited after 20 network confirmations.

To check the current transaction status, use blockchain explorers for The Open Network, BNB Smart Chain (BEP20), TRON (TRC20), Bitcoin, Ethereum (ERC20) or Litecoin.

If your haven't received coins after the transaction was confirmed, contact our support team and include the link to your transaction from the blockchain explorer.

Is it possible to recover coins sent to the wrong network?

At the moment, we are unable to recover coins sent to the wrong network. While there may be a solution at the blockchain level, we do not have tools required to perform these steps securely and we do not provide wallet’s private keys.

Why is my balance on hold?

If coins are on hold, you have active checks, offers or orders in the Market or the Exchange. If you want to refund coins to your available balance, you need to delete checks, deactivate offers, cancel orders in the P2P Market and cancel limit orders in the Exchange.

Coins may also be on hold due to unprocessed or failed withdrawals. Check the status of your recent withdrawals. If you see the status “Failed to process the withdrawal”, contact our support team and include the withdrawal ID hashtag starts with #W…

How can I export or import my wallet?

In @CryptoBot, you have a custodial wallet that is connected to your Telegram account and cannot be exported or imported somewhere. Access to your wallet can be restored the same way as you log into Telegram.

⚠️ Don't forget to set up ‘Passcode Lock’ and ‘Two-Step Verification’ in Telegram's ‘Privacy and Security’ settings.

Note: Use self-custody wallets like wallet apps or hardware wallets to hold large amounts of cryptocurrency.

What if I can’t access my Telegram account?

If you lose access to your Telegram account or if your Telegram account is banned or deleted, you permanently lose access to coins stored in your custodial wallet in @CryptoBot.

You can only recover coins by logging into your account with the same Telegram ID you used previously. If your Telegram account got deleted by some mistake and you want to appeal this decision, contact Telegram support or send email to recover@telegram.org.

Why can’t I deposit or withdraw coins using smart contracts?

At the moment, we cannot process transactions generated by smart contracts. We do not recommend to deposit or withdraw coins using smart contacts (staking, blockchain bridges, cross⁠-⁠chain swaps, etc) as it may result in permanent loss of these coins.

If you want to interact with a smart contract, you must withdraw or deposit coins to your non⁠-⁠custodial wallet first and then send those coins to the destination address.

Do you have Anti⁠-⁠Money Laundering policy?

While we prefer that cryptocurrency to be free, criminals still use it for illegal activities (selling drugs, hacking, financing terrorists, ect). Read our manifesto on illegal activities.

As history clearly shows, crypto services which help criminals in money laundering soon or later become arrested by the authorities. Thus, centralized exchanges and P2P trading services are required to monitor sources of coins received from users using AML and KYC verification under the laws of most jurisdictions.

If you see the message “Deposit was locked”, these coins cannot be deposited due to Anti⁠-⁠Money Laundering (AML) policy. Deposits with traces of illegal or suspicious sources such as dark markets, mixers, gambling, sanctioned or stolen coins will be locked and cannot be used in @CryptoBot.

You can refund a locked deposit to an external wallet after passing Know Your Customer (KYC) verification. For this, go to Wallet → Locked Deposits and choose a locked deposit, then tap Pass Verification and follow the instructions on the web page you open.

Note: We do not have the power to flag coins as "suspicious" or "dirty" or remove existing flags. Instead, we rely on AML reports provided to us by a third party licensed service. This service analyze the past and recent activity used to gain coins, groups it by types and provides real-time reports as a risk score and percentages of each detected type of source.

⚠️ Refunded coins will remain rated with a high risk score even if you send them to another wallet. Do not refund locked deposits to the deposit address from @CryptoBot as they will be locked again.

🦋 Checks

How do I create a check?

If you want to send crypto to another person, you can create a check. To create a check via inline mode, type ‘@send…’ in the message field of any chat (e.g. “@send $10”) and tap Create check.

Alternatively, you can create a single-use check in the one⁠-⁠to⁠-⁠one chat with the bot. For this, go to Checks → Create Check, choose a cryptocurrency and enter an amount. After that, you can edit the check settings or share a check by tapping Share Check.

Note: Checks cannot be created via inline mode by admins of channels or groups with the ‘Remain anonymous’ option enabled.

How do I create a multi⁠-⁠use check?

Go to Checks → Create Check and enter an amount of one activation as a multiple of your balance, then enter a number of activations. After that, you can edit the check settings or share a check by tapping Share Check.

How do I delete a check?

Go to Checks → Active Checks, choose a check, tap Delete Check and confirm.

How do I activate a check?

Tap the Receive... button in the message (or follow the link starts with t.me/send?=CQ...), then tap a Start button. If requested, pass the captcha, enter the password or subscribe to channels. After that, coins will be instantly deposited to your balance.

Setting a description for a check

If you want to set a desciption, enter the description next to the amount while creating a check via inline mode (e.g. “@send 10 TON Thank you”), or choose Edit Restrictions in the check settings, then tap Set Description and enter the description.

Setting a recipient

If you want a check to be activated only by a specific user, enter the recipient’s @username next to the amount while creating a check via inline mode (e.g. “@send $10 @durov Thank you”).

If the recipient has no username, choose Edit Restrictions in the check settings, then tap Set Recipient and forward any message from the user.

Note: The user must has disabled anonymous forwarding in Telegram's ‘Privacy and Security’ settings.

Setting a password

If you want a check to be activated only after entering a password, choose Edit Restrictions in the check settings, then tap Set Password and enter a password for the check. You can also set a description for a check that contains a password hint.

Subscription check

You can set up subscription check so that only members of your channel or group will be able to activate a check.

For this, create a new multi-use check, choose Edit Restrictions in the check settings, tap Join to Activate… and then tap Connect… Add @CryptoBot as an admin to your channel or group with a permission to invite users enabled.

📥 Invoices

How do I create an invoice?

If you want to request a payment in crypto, you can create and send an invoice. To create an invoice via inline mode, type ‘@send…’ in the message field of any chat (e.g. “@send 10 TON”) and tap Create invoice.

Note: Invoices cannot be created via inline mode by admins of channels or groups with the ‘Remain anonymous’ option enabled.

How do I create a multi-use invoice?

Go to Invoices → Create Invoice and choose a muti⁠-⁠use invoice type, then choose one or more cryptocurrencies and tap Continue. After that, you can edit the invoice settings or share an invoice by tapping Share Invoice.

Alternatively, you can create a multi⁠-⁠use invoice via inline mode. For this, type ‘@send…’ in the message field of any chat and tap Create invoice.

How do I delete an invoice?

Go to Invoices → Active Invoices, choose an invoice, tap Delete Invoice and confirm.

How do I pay an invoice?

Tap the Pay button in the message (or follow the link starts with t.me/send?=IV...), then tap a Start button, choose a cryptocurrency and tap 💳 Pay Now. After that, coins will be instantly transferred to the recipient’s wallet.

Any invoices you open are added to the list of unpaid invoices where you can view and paid them later if you wish. To find your unpaid invoices, go to Invoices → Unpaid Invoices.

Is it possible to refund coins after an invoice is paid?

Unfortunately, we are unable to refund coins. We do not guarantee the quality of services and goods provided by third parties. All claims and charges must be addressed to the recipient of your payment.

Setting a description for an invoice

If you want to set a description, enter the description next to the amount while creating a check via inline mode (e.g. “@send $10 Pay the penalty”), or tap Set Description in the invoice settings and enter the description.

Setting notifications about new payments

You can set up notifications about new payments to be automatically sent to your connected channel or group so that all members can view the payment history and send new payments.

For this, create a new multi⁠-⁠use invoice, tap Set Notifications in the invoice settings and tap Connect… Add @CryptoBot as an admin to your channel or group with a permission to post messages enabled.

Hidden message

You can add a hidden message that will be shown to the sender of the payment after an invoice is paid. For this, tap Hidden message... in the invoice settings, then tap Add Hidden Message and enter the message.

💠 P2P Market

How do I buy coins?

If you want to buy crypto, go to P2P → Buy, then choose a cryptocurrency and a payment method that will be used to send money.

Pick an offer from the list and review the conditions. Tap 📈 Buy… and enter an amount you want to buy, then tap 📤 Create Order.

When the order is accepted by the seller, tap 📄 View Order. Then send money via the chosen payment method using payment details specified in the order.

Once you have sent money, tap 💸 Money Sent.

Wait for the seller to confirm the payment. After receiving the confirmation, your order will be completed and coins will be transferred to your balance.

How do I sell coins?

If you want to sell crypto, go to P2P → Sell, then choose a cryptocurrency and a payment method that will be used to receive money.

Pick an offer from the list and review the conditions. Tap 📉 Sell… and enter an amount you want to sell, then tap 📤 Create Order.

When the order is accepted by the buyer, tap 📄 View Order, then tap Send Payment Details and choose payment details. Review the payment details and confirm.

Wait for the buyer to complete the payment and notify you.

After receiving the notification, check your account balance for the payment. If you confirm the payment, tap ✅ Money Received. After that, your order will be completed and coins will be transferred to the buyer.

Which offer do I pick?

The offer list shows offers with total amounts and order limits sorted by the best price to the top. If you want your order to be accepted and completed faster, look for offers highlighted with a ⚡️ badge. Your active offers that you have created are highlighted with a ⭐️ badge in the offer list. Pick the offer and tap to see the details.

To share the offer, tap and hold (or right-click) the offer ID hashtag starts with #O...

Next to the user alias you can see basic statistics, which shows the number of created and accepted orders, completed orders % and total volume of all orders completed by this user. Owners of Telegram Premium accounts also have a 🌟 badge next to their alias. Choose offers from sellers and buyers with the best statistics if you want your order to be completed quickly.

After that, you can see the price that the seller is willing to receive or the buyer is willing to pay for a unit of the specified cryptocurrency.

The total volume shows the maximum amount of cryptocurrency available for purchase or sale.

Order limits show the minimum and maximum amounts you can buy or sell by using this offer. If the required amount is outside these limits, choose another offer from the list.

The chosen payment method should be used to send or receive money, and the payment time limit shows a period of time given to send money.

The offer may has additional conditions added by the seller or buyer. Make sure you comply with these conditions if you want your order to be completed successfully.

P2P Market terms of use

All users read and accept the P2P Market terms of use before they create orders and activate offers. If you violate these terms, your account will be banned.

1. Be nice. All orders are proccessed by real people. Follow the order conditions and reply to messages politely.

2. Be careful. Send money via the chosen payment method. Pay the exact amount specified in your order.

3. Be sure. Make sure you can send or receive money without any third party. Once payment details are sent, your order cannot be canceled.

Recommendations for safe deals

Since our P2P Market is available to all people, some of them may choose the wrong path to violate the P2P Market terms of use and commit fraudulent activities. Here are some tips to help you trade safely.

1. Contact buyers or sellers only via bot messages. Scammers may pretend to be support staff and ask you to contact them via Telegram.

2. Always check your account balance before you transfer coins to the buyer. Scammers may send you fake SMS or notifications stating money was received.

3. Send and receive money only using payment details specified in the order. Scammers may ask you to transfer funds using payment details sent via messages.

Please report any fraudulent activity to our support team.

Fees and limits

For buyers – 0% fee
For sellers – 1% fee
The minimum order amount – $2 per order
The maximum order amount – $100,000 per order
Available cryptocurrencies: BTC, ETH, TON, BNB, USDT
Available fiat currencies: USD, EUR, RUB, UAH, BYN, KZT, UZS, GEL, TRY, AMD, THB, INR, BRL, IDR, AZN, AED, PLN, ILS

How do I cancel an order?

For buyers: Go to P2P → Order History and choose an order, then tap ❌ Cancel Order and confirm.

For sellers: If you have already sent payment details, an order cannot be canceled. Tap 📝 Send Message and ask the buyer to cancel an order.

⚠️ If your P2P Market statistics have less than 25% completed orders, your account will be banned.

How do I contact a buyer or seller?

You can always contact the buyer or seller via bot messages. Go to P2P → Order History and choose an order, tap 📝 next to the user alias, then tap a Start button. You can also use 📝 Send Message and 📝 Reply buttons when available.

Send a message with text, photo, video or PDF. When the message is sent to the recipient, you will receive a notification about this.

How do I ban or unban a user?

How do I create a dispute?

Try to contact the buyer or seller via bot messages before you create a dispute.

To create a dispute, go to P2P → Order History and choose an order, then tap 🛡 Create Dispute and confirm. When a dispute is created, contact our support team and include the order ID hashtag starts with #D...

For buyers: You must provide proof that money was sent to the seller. Send a receipt or a screen recording of your payment with payment details.

For sellers: You must provide proof that money was not received. Send a bank statement or a screen recoding of your latest transactions.

If the seller or buyer doesn’t respond within 8 hours, moderators will complete or cancel the order and coins will be transferred to the buyer or the seller.

The dispute can be resolved with solutions that would suit both buyer and seller. Depending on the subject of the dispute, we can offer different options to resolve the conflict.

If the amount of the received payment is less than the amount specified in the order, the buyer must send an additional payment with the missing amount or the seller must refund the received payment to the sender.
If the buyer or seller refuses to comply with additional conditions, the seller must refund the received payment to the sender and the buyer must cancel the order.
If the seller has received the payment via the wrong payment method, the seller can accept the received payment or refund it to the sender.

How do I create an offer?

If you want to buy or sell coins at your own price and conditions, go to P2P and tap 💸 Create Offer.

Choose an order type, a cryptocurrency and fiat currency you want to buy or sell. Then choose fixed or floating price type. Enter the price for a unit of the specified cryptocurrency or the price margin in percents and tap Continue.

Enter a total volume and order limits. Choose from 1 to 10 payment methods and tap Continue, then set the payment time limit.

Review the offer and confirm. After that, you can activate your offer by tapping 🔸 Turn Online. When a new order is created, you will receive a notification about this. Make sure you have unmuted the one-to-one chat with the bot.

💡 You can set a unique notification sound for new messages from @CryptoBot. On iOS, tap Mute → Customize from a chat’s info page. On Android, tap ⋮ → Mute → Customize in a chat header.

How do I add my conditions to an offer?

If you want to specify additional conditions for buyers or sellers, go to P2P → My Offers, choose an offer and tap 🔹 Turn Offline, then choose Edit Conditions in the offer settings. Make sure your conditions do not conflict with the P2P Market terms of use and do not contain payment details or contact information.

How can I set restrictions for an offer?

If you want to choose which buyers and sellers you want to interact with, go to P2P → My Offers, choose an offer and tap 🔹 Turn Offline, then choose Edit Restrictions in the offer settings.

Your offer will only be available to people who match parameters you set, such as the number of completed orders, total volume of all orders, number of days since the user started using the bot, or if the user has a Telegram Premium subscription.

How do I deactivate an offer?

Go to P2P → My Offers, choose an offer and tap 🔹 Turn Offline in the offer settings.

How can I avoid third-party payments?

If you want to verify buyers for third-party payments in order to avoid fraud, add a note about this to the conditions of your offer.

You can ask buyers to perform actions and provide information that will help you verify the fact that the person who created an order matches the person who sent or received money.

Using bot messages, buyers and sellers can send you a screen recording that shows a banking app or online wallet with the payment and Telegram app with the one⁠-⁠to⁠-⁠one chat with the bot. Make sure the sender’s or recipient’s name matches credentials you can find on that screen recording.

If the buyer has not completed additional conditions or refuses to do this, you can create a dispute.

Why can’t I create new orders and offers?

If you see the alert “Sorry, you cannot create orders...”, your account was banned because you violated the P2P Market terms of use or canceled too many orders.

If your P2P Market statistics have less than 25% completed orders, your account could be automatically restricted from creating new orders.

Why can't I create offers as a new user?

If you see the alert “Sorry, only active users can create offers...”, your account is not able to create offers because you started using the bot recently.

New users are restricted creating offers in the P2P Market. We do not disclose the exact parameters you must reach to unlock this feature.

While this feature is not available to you, you can create orders by using offers from other users. At some point, you will be able to create your own offers.

See also: How do I buy coins?

See also: How do I sell coins?

🐬 Exchange

How do I exchange coins?

If you want to exchange crypto to crypto immediately, go to Exchange → Exchange Now and choose cryptocurrencies you want to exchange. The order book shows buy and sell prices with total amounts sorted by the best price to the center.

Tap the 🟢 purchase price if you want to sell coins or tap the 🔴 sale price if you want to buy coins. Then choose an order side and enter an amount that must be less than or equal to the available amount at the chosen price.

Review the limit order and confirm. After that, your limit order will be executed immediately and coins will be transferred to your balance.

If you want to exchange coins at your own price, go to Exchange → Exchange Now and choose cryptocurrencies and tap ❇️ below the order book.

Then choose an order side, enter a price for a unit of the specified cryptocurrency and an amount of cryptocurrency you want to exchange.

Review the limit order and confirm. After that, your limit order will be executed at the set price or better. If the available amount at the specified price is not enough to execute the limit order, the order can be partially filled or not filled until orders with the offsetting price and amount are added to the order book.

Fees and limits

Any part of a limit order that would execute immediately due to its price will be charged taker fees. Any remainder of a limit order that would remain on the order book will be charged maker fees if filled.

For takers – 0.75% fee
For makers – 0.5% fee
Available base cryptocurrencies: TON, BNB, BTC, ETH, TRX, USDC
Available quote cryptocurrencies: USDT, BTC

How do I cancel a limit order?

To cancel a limit order, go to Exchange → Open Orders, choose a limit order and tap ❌ Cancel Order.

🍑 Subscriptions

How do I set up a subscription for my channel or group?

If you want to earn income from your subscribers in crypto, go to Subscriptions and tap 🧠 Connect… Add @CryptoBot as an admin to your private channel or group with permissions to invite and ban members enabled.

After the channel or group is connected, choose one or more cryptocurrencies to pay with and enter a price for a basic subscription plan, then tap 👌 Create Plan. After that, you can add additional subscription plans and invite subscribers by sharing the invite link.

Fees and limits

5% fee included in the subscription price
The minimum subscription price – $1 per month
The maximum subscription price – $5,000 per month

How do I add an additional subscription plan?

To add an additional subscription plan for your connected channel or group, go to Subscriptions → My Channels, choose a channel or group, then choose 🍓 Edit Subscription Plans and tap 🎟 Create Plan. Choose an interval, one or more cryptocurrencies to pay with and enter a price for a new subscription plan, then tap 👌 Create Plan.

How do I disconnect my channel or group?

Go to Subscriptions → My Channels, choose a channel or group, then tap 🗑 Disconnect and confirm.

If you want to disconnect a channel or group that has subscribers, go to Subscriptions → My Channels, choose a channel or group, then choose 🍓 Edit Subscription Plans, choose an option, then tap Archive Plan and tap Block Renewals. Repeat this for all active subscription plans and wait till all subscriptions expire.

Is it possible to connect a public channel or group?

It's not possible to set up paid subscriptions for public channels or groups. You can use multi⁠-⁠use invoices to raise funds and accept donations in your public channel or group.

How do I subscribe to a channel or group?

Follow the link starts with t.me/send?=SB… or t.me/send?=s… and tap a Start button, then tap Subscribe and request to join the channel or group. After the join request is sent, you will be prompted to choose one of the available subscription plans. Then choose a cryptocurrency and tap 💳 Subscribe Now.

After subscribing, your join request will be approved automatically and you will be able to view the channel or group you subscribed to. The subscription price will be billed automatically at the set frequency. When you have not enough coins on your balance to renew the subscription, you will receive a few notifications about this.

How do I cancel my subscription?

Go to Subscriptions → My Subscriptions, choose a subscription and tap Cancel Subscription.

🏝 Crypto Pay

What is Crypto Pay and how to use it?

Crypto Pay is a payment system based on @CryptoBot and designed for seamless integration with other Telegram bots and services. Any developer can integrate payments in crypto into any project using our API. For more information, see API documentation.

Crypto Pay API allows you to receive payments using invoices as well as send payouts via transfers and checks. Try out the example integration of Crypto Pay by using test coins in this bot: @CryptoPayTestBot

How to

User aliases

For privacy, all users are assigned randomly generated aliases, presented as non-unique combinations of various adjectives and animal names.

Users will see your alias when you create orders or offers in the P2P Market, send messages to other users or participate in contests. You can always check the alias assigned to you in Settings.

There is no option to edit or change your alias. If the generated combination does not sound good, you can ask our support team to regenerate the alias.

P2P Market statistics

Basic statistics show the number of created and accepted orders, completed orders % and the total volume of your orders completed in the P2P Market. With an active Telegram Premium subscription you will have a 🌟 badge next to your alias. Your profile details also include the registration date and the last activity time.

Users will see basic statistics next to your alias and be able to view the details on your profile when you create orders or offers in the P2P Market. If you want to check your Market statistics, go to Settings, tap on 👤 your alias, then tap a Start button.

Additional deposit addresses

You can generate additional addresses that will be associated with your account and can be used to deposit coins to your balance. For this, go to Wallet → Deposit and choose TON, then tap Generate New Address and confirm.

This option is paid and available exclusively for TON at the moment. The price charged for generating a new deposit address cannot be refunded and generated addresses cannot be deleted.

What is my local currency?

Local currency is used to display equivalent amounts of cryptocurrencies in the Wallet and other messages from @CryptoBot. You can change your local currency in Settings.

What is my P2P Market currency?

Market currency is used to display available offers in the P2P Market. If want to see available offers for another fiat currency, go to P2P → Payment & Currency → Market Currency and choose a currency.

How do I manage my payment methods?

To delete previously added payment details, go to P2P → Payment & Currency → Payment Methods and choose a payment method, then tap Delete and confirm.

To add new payment details, go to P2P → Payment & Currency → Payment Methods and tap Add Payment Method.

How do I configure notifications?

If you want configure notifications you receive from the bot, go to Settings → Notifications and choose a type of notifications you want to configure. You can either turn off only the sound for some types of notifications or disable notifications completely.

Why haven’t I received my referral reward?

The referral reward is deposited to your balance instantly after the invited user has completed an order in the P2P Market or filled a limit order in the Exchange. To receive the referral reward, these conditions must be met:

The user must not have previously used @CryptoBot.
The user must create orders as a taker in the Market by using offers from other users or fill limit orders in the Exchange.
The user must start using @CryptoBot via your invite link, or the link to your check or invoice.

Make sure the invite link is correct before you provide it to the user. If you haven’t received the referral reward, the invited user has already used the bot before, accepted orders in the Market as a maker by creating their own offers or not filled limit orders in the Exchange. You will also not receive the referral reward if your account was banned or you have blocked the bot.

‘Active users’ are users who have completed at least 1 order for the chosen period.

How do I connect my private group?

Add @CryptoBot as an admin and send the command /getid to your private group. Then forward (or copy and paste) the message contains the chat ID to the one⁠-⁠to⁠-⁠one chat with the bot.

Is Crypto Bot available for use in the US, Iran or other regions?

Yes, currently you can use @CryptoBot around the world without regional restrictions. We cannot obtain your location (without your permission) and do not store information about your country of residence.

Community

If you have any other questions related to @CryptoBot, you can ask them in our international chat @CryptoBotEnglish.

If you join the chat, follow these simple rules:

Be nice.
Keep conversation in English so everyone can participate.
Spam, flood and off-topic messages are forbidden.
Do not ask for donations in the chat. Even for charity.
Invisible characters or characters that break UI are not allowed.
Not following these rules will lead to permanent ban.

Use /report command if you want to report spam. If you were restricted from sending messages in the chat or get banned, you can get in touch with any of the chat moderators or contact our support team.